Shipping policy
Shipping Policy – Royalty Decor
Last updated: February 11, 2026
At Royalty Decor, we are committed to providing transparent, reliable, and dependable shipping service. This policy explains how and when your order is processed and delivered.
Delivery Area
This policy applies to orders with a delivery address within the United States.
Order Processing and Delivery Time
Estimated delivery time refers to business days (Monday–Friday), excluding federal holidays in the United States.
- Order Processing Cutoff Time: 5:00 PM CT. Orders placed after this time will be processed the next business day.
- Order Processing Time: 1–2 business days (Monday–Friday)
- Delivery Time (Shipping): 2–6 business days (Monday–Friday)
- Total Estimated Delivery Time: 3–8 business days
Total delivery time includes both order processing and shipping.
Delivery Method
Products are shipped to the delivery address provided during checkout.
Shipping Carriers
We work with trusted logistics partners such as USPS, FedEx, UPS, or equivalent — depending on location and availability.
Package Tracking
Once your package has been shipped, you will receive an email with a tracking link.
You can also check your shipment status on our Order Tracking page.
Shipping Costs
Free Shipping: We offer free shipping on all orders within the United States. No minimum order required.
Delivery Issues
In rare cases, delays or other delivery issues may occur. If your package has been delayed, damaged, or lost, please contact our support team. We will investigate the matter and help find a fair solution in accordance with our Refund Policy.
Questions?
Have questions about shipping? Visit our FAQ page or contact us.
Contact Information
Store Name: Royalty Decor
Address: 13301 Tamayo Dr, Austin, TX 78729, USA
Email: hello@royaltydecor.com
Phone: +1 256 857 6266
Contact Form: Click here
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM CT
We typically respond to email messages within 1–2 business days.