Privacy policy
Last updated: October 22, 2026
This Privacy Policy describes how Royalty Decor ("we," "us," "our") collects, uses, and protects personal data when you visit our website royaltydecor.com, place an order, or use our services (collectively, "Services").
Updates to This Policy
We may periodically update this policy to reflect changes in our services, legal obligations, or business practices. The latest version will always be available on this page with an updated date.
What Data We Collect
Data You Provide
We collect personal data that you voluntarily provide, including:
- Contact information (name, address, email, phone number)
- Order and payment data (invoice, delivery address, confirmation)
- Account data (if applicable)
- Customer service communications
Automatically Collected Data
We automatically collect technical data when you use our site, such as IP address, browser type, device type, pages visited, and interactions — often through cookies and similar technologies.
Data from Third Parties
We may receive additional data from trusted partners (e.g., payment processors, shipping companies, service providers) to fulfill orders and provide services.
Purpose of Data Processing
We process data only when necessary and in compliance with the law, specifically to:
- Fulfill orders and provide customer service
- Communicate regarding your order
- Improve our website and services
- Comply with legal obligations (e.g., tax documentation)
- Prevent fraud and abuse
- With your consent – send information and marketing materials
Cookies
We use cookies and similar technologies to ensure website functionality, improve performance, and – with your consent – for analytics and marketing.
Essential cookies are required for the site to work (for example, keeping items in your cart). Optional cookies for analytics and advertising are only set with your consent, which you can manage through the cookie banner or your browser settings. Disabling cookies may affect the website's functionality.
Data Sharing
We share personal data only when necessary to provide services or required by law. This includes:
- Payment processors
- Logistics partners
- IT and hosting service providers (our store is hosted by Shopify)
- Government authorities (when required by law)
We do not sell or rent personal data to third parties.
External Sites
Our site may contain links to other websites. We are not responsible for their content or privacy policies. Please review their policies separately.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
Data Security and Storage
We implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless laws require longer retention (for example, order and tax records).
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent (if data was processed based on consent)
- Opt out of the sale or sharing of personal information, where applicable under state privacy laws such as the California Consumer Privacy Act (CCPA)
- File a complaint with your local data protection authority
To exercise these rights, contact us at: hello@royaltydecor.com. We may request identity verification to protect your data.
International Transfers
We are based in the United States and process data here. Some of our service providers (such as payment processors or hosting providers) may process data in other countries. Where this happens, we ensure appropriate safeguards are in place in accordance with applicable law.
Contact Information
Store Name: Royalty Decor
Address: 13301 Tamayo Dr, Austin, TX 78729, USA
Email: hello@royaltydecor.com
Phone: +1 256 857 6266
Contact Form: Click here
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM CT
We typically respond to messages within 1–2 business days (Monday–Friday). Messages received over the weekend are answered the next business day.